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Our Newsletter


Shipping & Returns

Returns Policy

You may return most new, unopened, non pariasable items within 30 days of order date for a refund. If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

  • Warranty covers the entire device and coverage is void on devices that have been tampered with or damaged due to abuse or misuse (spillage, power surge, or heavy impact)
  • Devices received for repair that are diagnosed as "No repair required" are subject to return shipping fees
  • 20% restocking fee on returned merchandise

Return Shipping

  • Please use a separate box to ship the products back to us. Make sure you do not mark, sticker or damage the manufacturer’s box. We have to reuse these boxes to submit back into our inventory and if they are in poor condition we will charge a $20 re-boxing fee to your order.
  • Mark the outside of the shipping box with the assigned RMA # as shown above on our shipping address.
  • If you have multiple shipping boxes please mark the RMA # on all of the boxes and indicated number of boxes, example (1 of 3).
  • Do not use shredded paper to pack the terminals for Shipping. The dust from the paper gets inside the Terminals and could cause additional problems and costs.
  • To avoid a $25 RMA fee, it is required that RMA #, and shipping location is noted on the outside of the shipping box, and shipped to the correct return address that was emailed to you.
  • You will need a new RMA # for each shipment you are sending.


You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Customs Duties 

Customs duties may be payable in some countries and International customers are responsible for the payment of any duties, taxes applicable, and custom forms required for the importation of our products into your country. As we have no control over these charges and cannot predict what they may be, we recommend you contact your local customs service for more information. Customs may also inspect goods prior to delivery, which may cause a delay to the delivery of your items.

Free Shipping Promotion Offers

This free shipping offer is good for standard shipping only within the continental United States, not valid for Alaska, Hawaii, or other countries. Offer is valid only to the first shipping address in your online order on www.sayadmarket.com. Qualifying amount applies to merchandise only and excludes gift certificates and charges relating to packaging, gift wrapping, taxes or shipping & handling. Offer is nontransferable to any other purchases without consent from Sayadmarket. Employees are not eligible. Sayadmarket reserves the right to charge applicable shipping & handling costs to any orders.